Before you start
Decide whether you need a general pause or only a particular date closure. Use date availability for a single day.
Open booking rules
Go to Settings → Edit booking rules.
Pause and save
Select Pause new online bookings, then Save booking rules.
Check the client view
Open your booking page and confirm new booking is paused. Review existing appointments and contact any affected clients separately.
Resume when ready
When ready, return to Publishing and sharing, resume booking and check the client page.
What you should see
New booking availability reflects the pause while existing appointments remain on the calendar.
If you need help
Existing appointments are still present
That is expected. A pause is not a cancellation or a notification to existing clients.
There are still no times after resuming
Contact the client directly if their appointment needs to change. Pausing affects new bookings only.
Still need help?
Send your question to the BookVaya team through Fisher Digital Design. Tell us what you tried and what happened.
Contact BookVaya support