Your visit.
Your questions, answered.
Help with booking, confirmations and changes. Your service business is the right contact for your appointment.
Common questions
Find your appointment or missing confirmation
Check the business and appointment reference. A missing email does not necessarily mean the booking failed.
Change or cancel your appointment
Use your private appointment-management link when the business allows changes. If the online cutoff has passed, contact the business directly.
Why can’t I find an appointment time?
A business offers times that fit its services, staff and booking rules. An empty day does not always mean the business is closed.
Ask about service prices, deposits or refunds
Your service payment is an arrangement with the business providing the appointment. Its prices and policies are separate from a BookVaya business subscription.
Find your next step.
All client guidesAppointments & waitlist
Book, find, change or repeat a visit.
Clients & forms
Answer questions and check your contact details.
Messages & calendars
Add your visit to your personal calendar.
Payments & plans
Understand service payments and ask the business.
Troubleshooting & privacy
Keep links private and contact the right people.