Before you start
Decide reasonable limits for your business and make your written policy match the controls.
Open the rules
Go to Settings → Edit booking rules.
Set new-booking limits
Review notice, how far ahead clients can book and start interval. Notice can hide very near appointments; the horizon can hide distant dates.
Set client change limits
Review the customer cancellation and rescheduling deadlines. Explain how clients should contact you when an online change is no longer permitted.
Save and check the limits
Select Save booking rules and look for Booking rules saved. Check an example time inside and outside each limit.
What you should see
The client experience follows the limits you chose and your written policy describes the same rules.
If you need help
A free time is not offered
Check notice and horizon as well as availability. Start interval affects offered starting times.
A client cannot change an appointment
Check the relevant deadline and the appointment’s eligibility. Staff should review the appointment and help through the business’s agreed policy.
Still need help?
Send your question to the BookVaya team through Fisher Digital Design. Tell us what you tried and what happened.
Contact BookVaya support