BookVaya

Add and organize your services

Give clients a clear service name, accurate duration and price, and an eligible practitioner. These details determine what can be booked.

Before you start

Decide the service duration, CAD price, preparation/cleanup time and who performs it. Have permission to use any uploaded photograph.

  1. Add the service

    Open Settings → Services → Add service. Enter its name, description, duration and price. Assign the practitioners who actually provide it.

  2. Check the booking details

    Review active/access settings, preparation and cleanup time, any room or equipment requirement, appointment instructions and aftercare text. The full reserved time must fit the schedule.

  3. Organize the menu

    Use Service categories → Add category, then assign categories and ordering in the service settings. Use one recognizable name for each treatment.

  4. Save and check the client view

    Select Save changes. Open the booking page and confirm the service, photo, duration and price. A copied service made with Duplicate as inactive must be reviewed and activated before clients can book it.

What success looks like

The service appears in the intended category and offers times for eligible practitioners.

If it doesn’t work

The service is missing

Check active/access settings, practitioner assignment and practitioner availability. A saved service is not necessarily available online.

The first or last time is missing

Allow space for the entire service plus preparation/cleanup, add-ons and any required resource. Follow the missing-times checklist.

Still not resolved?

Use your existing invitation conversation for private-preview help. Include the exact action, visible error and time, without passwords, private links or client records.

Prepare support details

Checked against the private app · 14 November 2026