Before you start
Use made-up names and contact details in this checklist. Public booking is not open yet. Check email, payment and calendar connections separately when active.
Open the client booking page
Use a separate browser session without an owner login. A Draft page is owner-only; choose a sharing state that lets your test session view it.
Book a realistic visit
Choose a service, practitioner and any add-on. Review the date/time, price, duration, required form answers and policy before confirming.
Find the confirmation in the agenda
Choose a service, practitioner and any add-on. Review the date and time, price, visit length, required form answers and policy before confirming.
Check changes and a phone
Try an allowed reschedule and cancellation, then confirm the final result on both sides. Repeat the main steps on a phone. Check email, payment and calendar connections separately when active.
What you should see
The client confirmation and business record agree, and an unsuccessful change does not silently alter the original visit.
If you need help
No reminder or payment happened
A booking does not prove that email, payment or calendar connections are active. Check each service’s current status separately.
The booking result is unclear
Look up the current appointment before trying again. Do not create a second booking to check whether the first worked.
Still need help?
Send your question to the BookVaya team through Fisher Digital Design. Tell us what you tried and what happened.
Contact BookVaya support