Before you start
BookVaya is still in private development. Use fictional details when invited to test; public customer booking is not launched.
Check the business
Open the link supplied by your service business. Check its name, location, services and contact instructions.
Choose your visit
Select the service, any available options, practitioner and an offered date/time. Check the displayed time zone.
Review before confirming
Enter the requested contact details and required form answers. Check the total price, duration, date, practitioner and cancellation/change policy.
Keep the confirmation
After confirming, keep the appointment reference and private management link where provided. A chosen time or unfinished form is not a confirmed appointment.
What success looks like
A confirmation identifies the business, service, date/time and appointment reference.
If it doesn’t work
There is no confirmation after submitting
Contact the business to check whether a booking exists before trying again.
I only see a business sign-in page
Use the service business’s booking link, not BookVaya’s business Log in page.
Your business can help.
For appointment decisions and time-sensitive questions, contact the service business directly. It manages your booking and its own policies.
Find the right contactChecked against the private app · 14 November 2026