BookVaya

Ask about your information or privacy

Contact the service business about the appointment information it holds for your visit.

Before you start

Keep private appointment links, form answers and financial details out of public messages and general support reports.

  1. Find the business’s verified contact details

    Use its own website, booking page or confirmation.

  2. Explain what you need

    Say whether you want to correct information, ask for a copy or raise a privacy concern.

  3. Share only the details needed

    Use your name and appointment date through a private contact method. Include an appointment number only if your confirmation shows one. Do not send identity documents unless a secure, legitimate process requires them.

  4. Ask how the business handles the request

    The business can explain its identity checks and next steps. There is no public self-service tool to delete appointment data.

What you should see

Your privacy question reaches the business responsible for your appointment without exposing extra personal details.

If you need help

You want to remove an entry from your phone calendar

Delete that entry from your phone calendar. This does not delete the business’s appointment record.

You cannot identify the business

Use the name on your confirmation and check its official website before sharing personal information.

Need help with your appointment?

Contact the business you booked with. It can check your booking, explain its policies and help with changes or payments.

Find the business’s contact details