Before you start
Do not share a sign-in or appointment-management link in public posts, screenshots or support forms.
Check the business and destination
Use the link from the business or your own appointment confirmation. Make sure the displayed business and visit are yours.
Separate the different links
A public booking link starts a new visit. A private management link opens an existing visit. BookVaya business sign-in is for owners and invited staff.
If the link fails, contact the business
An expired, revoked or inaccessible link needs help from the business or the authorized preview contact. Do not guess private URLs.
Report unexpected access safely
If a link shows someone else’s booking, stop viewing it and contact the business without forwarding the private details to others.
What success looks like
You use the right link for the right task without exposing access to your appointment.
If it doesn’t work
I cannot find my link
Ask the business to locate your appointment using its normal contact method.
A friend wants to book the same service
Share the business’s public page, not your own management link.
Your business can help.
For appointment decisions and time-sensitive questions, contact the service business directly. It manages your booking and its own policies.
Find the right contactChecked against the private app · 14 November 2026