BookVaya

Join a waitlist and respond to an offer

A waitlist request expresses interest. An appointment is confirmed only after you successfully claim an offered time.

Before you start

The business must offer a waitlist. Automatic offer email is not active in the private preview.

  1. Send your preferences

    Use Waitlist on the business’s booking page. Enter the requested details, date range and optional Earliest time/Latest finish.

  2. Review contact consent

    Read Email me about openings for this request before consenting. Use the authorized contact route for an invited preview test.

  3. Review an offer promptly

    When the business shares an offer, check the service, date/time, price and expiry. The hold is temporary and exclusive while valid.

  4. Claim or decline

    Complete the offered booking steps to claim it, or decline if it does not suit you. Keep the confirmation after a successful claim.

What success looks like

You can distinguish a waitlist request, a temporary offer and a confirmed appointment.

If it doesn’t work

The offer expired

The time is no longer guaranteed. Contact the business or choose another currently available opening.

The form or service changed

Review the current questions and details again. An old offer does not guarantee old prices or outdated booking requirements.

Your business can help.

For appointment decisions and time-sensitive questions, contact the service business directly. It manages your booking and its own policies.

Find the right contact

Checked against the private app · 14 November 2026